JPMC
Member
I had a different problem with mine.
I plugged mine in and the engine wouldn't even start it just kept turning over.
I sent Martin an email and he came straight back to me saying they had just realised there is an issue with screws that had hold the end on the unit being to long and stopping the plug seating properly. He said to chop the screws down so only a couple of threads are left which will mean the plug will then seat correctly.
Although mine didn't start at all he said others had, had issues of engine rattle because of it.
On inspection I see that the plug is sitting proud when the screws are tight and if you loosen the screws you can push the plug in further, so I'll shorten them and give it go tomorrow and report back on how it goes.
And he has also offered to send me the unit off his own personal NP300 if I can't get mine to work so I have to say I'm impressed with the response and service I've received so far.
I plugged mine in and the engine wouldn't even start it just kept turning over.
I sent Martin an email and he came straight back to me saying they had just realised there is an issue with screws that had hold the end on the unit being to long and stopping the plug seating properly. He said to chop the screws down so only a couple of threads are left which will mean the plug will then seat correctly.
Although mine didn't start at all he said others had, had issues of engine rattle because of it.
On inspection I see that the plug is sitting proud when the screws are tight and if you loosen the screws you can push the plug in further, so I'll shorten them and give it go tomorrow and report back on how it goes.
And he has also offered to send me the unit off his own personal NP300 if I can't get mine to work so I have to say I'm impressed with the response and service I've received so far.
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