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Sparra i can vouch Highly for both Chip It and Roberts Customer service and support. i Purchased a unit from Rob around 3 months ago, i was having trouble with the install so gave him a call at 7.30 at night and he he talked me through it over the phone.
The initial unit supplied by Robert was Faulty, had Rob had more stock on hand he would have replaced it on the spot. he gave me the number for Chip it Australia head office in Perth who sent me out a COMPLETE new unit and harness. since fitting the unit on my car it runs SO much better than factoryt. mate i would rather buy an Australian backed product that i can speak to directly should i have any issues... my case is a prime example...

Thanks Ty
 
i am not rubbishing you personally or your name (your not chipit ?)
i have had no dealings with you other than a 2 min phonecall
but yes i was pissed off on being sent to the wrong adress and then also be told theres no stock
i decided to drop in and see YOU personally because i believe face to face is better when possible
i was happy to order one on the way home over phone with head office but they dont awnser there phone and i tried for over an hour?,and again later in the day
the tech support via email only was the last straw
i just wasnt satisfied with the whole experiance of trying to purchase one of these chips
ime sorry you got mixed up in it

I understand your frustration. I too would be pissed off to be honest. And really if I had ANYTHING here for you, even if I had to reprogram a Chip I would have done it. In fact, u may remember I hesitated for a minute sa I thought about the ones I do have here (Ranger 3.2 litre) and if I had a Nissan harness but I didn't.

I also understand wanting a face to face. I get that. I am the same especially if I live close to the shop.

Anyways, my direct number I will PM you. Call if you want to discuss.

Cheers
 
G'day Rob,

I purchased a chip from head office (Perth), because I'm a bit of a goose and forgot that there are discounts through you for forum members. Ce la vie.

I do, however, have a couple of questions for you if I may:

- The chip I received is a "Dominator Mk1". From the information pack, it seems that you now need to physically open the chip to change the tunes. What's not clear in the doco, is whether I can change the tunes in software as well; can this be done? I'm not thrilled at the idea of having to open the chip to change the tune (due to the potential for stripped threads, accidental damage to the PCB, ingress of dust, etc) and am hoping I can just get a loom and change the tunes from a lappy.

- If it can't be done, this explains why there was no adapter to go from the weather-seal plug to a serial plug. If however, I can change the tune in software, can you tell me whether the adapter loom normally comes as part of the kit, or whether its a separate purchase?

I'm obviously happy to chase this up through head office; I just want to know what I should be expecting first.

Many ta's.
 
For those as I was that are sceptical - I wish I did it earlier....

Benefits
fuel went from 575klm a tank to 650+ (got 680 last fill)
Holds top gear when towing and general driving a heap better
Power increase is noticeable and that isn't even dyno tuned to suit the car....

DPF isn't deleted but was next on the list, however I am selling the ute now

Thanks SLAC
 
G'day Rob,

I purchased a chip from head office (Perth), because I'm a bit of a goose and forgot that there are discounts through you for forum members. Ce la vie.

I do, however, have a couple of questions for you if I may:

- The chip I received is a "Dominator Mk1". From the information pack, it seems that you now need to physically open the chip to change the tunes. What's not clear in the doco, is whether I can change the tunes in software as well; can this be done? I'm not thrilled at the idea of having to open the chip to change the tune (due to the potential for stripped threads, accidental damage to the PCB, ingress of dust, etc) and am hoping I can just get a loom and change the tunes from a lappy.

- If it can't be done, this explains why there was no adapter to go from the weather-seal plug to a serial plug. If however, I can change the tune in software, can you tell me whether the adapter loom normally comes as part of the kit, or whether its a separate purchase?

I'm obviously happy to chase this up through head office; I just want to know what I should be expecting first.

Many ta's.

Yes you can have it custom tuned via PC or flash in a custom tune via those lead.

You will not need to change anything onboard, just flash the tune up.

However, if you turn the tune dial away from the position it is on when the new tune is flashed up, you loose that tune completely.
 
G'day Rob,

Thanks very much for the reply. Just some clarification if I may....

Yes you can have it custom tuned via PC or flash in a custom tune via those lead.

Righto, thanks. Do they normally ship with the tuning lead in the kit (i.e should I have been expecting one in the box) or are they a separate purchase? If the former, I'll contact Perth, if the latter, can you give me a quote for one please?


You will not need to change anything onboard, just flash the tune up.

Excellent!!

However, if you turn the tune dial away from the position it is on when the new tune is flashed up, you loose that tune completely.

When you say I'll "loose that tune completely", do you mean it'll just loose the data, or do you mean I'll somehow wipe the register/memory location (i.e. instead of having 9 tunes, I'll only be able to have 8)?

Also, is this a permanent issue, or is the problem alleviated if I re-flash the original tune into that location?


Any particular reason the company decided to move away from the software-only arrangment of the previous chip (DPS219??) to this arrangement? Just seems to be the reverse of what I'd have expected. I would have thought the first evolution of chips needed physical changes and the second software only.....

Many thanks again
 
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With the new Dom1 Chips the cable is not included as the tunes are all on-board. If the cable is needed it means that a custom tune is desired and therefore you would be heading to a dealer (or us). I have the 2 cables for $45.00.

When flashing a custom tune, you do not even need to open the case. Just use the Macro Tuner and flash away. If the dial is left in that position the tune is retained indefinitely.

If you flash in a tune in say position 7 or 2, then the flash tune will sit in this position ... no matter what.

However, the flashed tune is only there if you leave the dial alone. If you turn the dial from the number where you first flashed the tune, say, 7 to 6 and then back to 7, the tune flash is erased and the original tune 5 is back as it was sent out from the factory.

The reason we moved over was because we had overwhelming request for it. Funny, I too liked the flash in arrangement but 90% wanted tuned on-board. So we decided to keep both and make all happy. 8)
 
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With the new Dom1 Chips the cable is not included as the tunes are all on-board. If the cable is needed it means that a custom tune is desired and therefore you would be heading to a dealer (or us). I have the 2 cables for $45.00.

Righto, thanks Rob. Can you PM me your bank account details or preferred method of payment and I'll swing you some cash for the cable. I don't intend on using a custom tune, but I'd rather have the cables handy if that changes down the track.

When flashing a custom tune, you do not even need to open the case. Just use the Macro Tuner and flash away. If the dial is left in that position the tune is retained indefinitely.

Cool.

If you flash in a tune in say position 7 or 2, then the flash tune will sit in this position ... no matter what.

However, the flashed tune is only there if you leave the dial alone. If you turn the dial from the number where you first flashed the tune, say, 7 to 6 and then back to 7, the tune flash is erased and the original tune 5 is back as it was sent out from the factory.

Ah, righto, no worries. So as long as you retain a backup copy of the tune somewhere, you're fine.

The reason we moved over was because we had overwhelming request for it. Funny, I too liked the flash in arrangement but 90% wanted tuned on-board. So we decided to keep both and make all happy. 8)

Really!?!?!? I'm staggered to hear that!! But, fair enough.....
 
Gday guys,has any one had any problems with the chipit chip,iv had mine in for about 2 months and its been a pain in the ass,problem is when iv got the trailer or caravan on the chip plays up intermittently blows a stack of black smoke loose power then clears it self egts go up so it must be over fueling it self any help would be great before I pull all my hair out..

Hi Mate Been there done all that Chip it is a con cost me around 2 grand to get the problems it caused corrected and the steinbauer was no improvement As for the promises Chipit make all bull spent weeks with retunes etc to no avail.
I will give you one example of their lack of commonsence.
When my D40 went into limp mode and started blowing black smoke they told me it was an easy fix and sent me a replacement part for a fuel pressure control.
The fuel pressure control is a fitting not unlike a pressure release valve on a hot water service so that when the pressure gets too high it releases the pressure and allows fuel to flow back into the tank.
Well the part they sent me was a complete blanking part that made no allowance for release of extra pressure So if you can imagine what happens when your hotwater service has no safety valve just think about your engine. Ask a plumber about the regulations about hot water service release valves then ask a Bosch mechanic about why the fuel line pressure release is there.
Then ask yourself why these people are allowed to sell (maybe thats why they give you this part free) a part that deletes a safety feature. Maybe the laws are different in WA.
Thats just one example.
 
you have to wonder why anyone would come up with a hair brain idea like that.

Well it only takes 1 to come up with the idea and if he is a good enough salesman well the world will buy it (plenty of examples there).
I followed earlier threads on this site for quite some time before investing in a Chipit and DPF delete pipe.
There was some improvement but not across the whole range of revs etc.
I wanted an improvement for towing but didn't even get to try it.
After the Nav went into limp mode and belched black smoke I contacted Robert who sent me the blanking part. I'm no engineer but I understand safety and limitations etc (had the replacement part been of the nature of a pressure release valve with slightly more resistance that could still have been within the safety limits of the fuel rails I could have been conned further).
That was the end for Robert couldn't come up with any other suggestions and refered me to Chipit W.A.
Tried several retunes with no result.
As I was due to go on holidays I took the Nav to a Diesel serciving specialist.
The outcomes:
Dynotuned the Nav with and without the DPF delete pipe.
Less HP with the Delete Pipe fitted.
No fault with the pressure release valve fitting.
There was another fault which was corrected.

There was a post on this thread or a similar thread where Robert insisted that if anyone had a problem and was dissatisfied that Chipit would make a full refund.
Well that was not to be the case.

My suggestion
I tow a 2.8 tonne off road caravan and a 2 tonne trailer sailer. My Nav pulls both quite comfortably, uses more fuel sure but still uses less than most when not towing so it still comes in as a cheaper tug.
Safe your money and put it into more fuel it will still work out cheaper.
I mainly use my Nav for towing and have done around 30,000 towing K's out of 70000k's and have only just done my first DPF regeneration that took place while I was pulled up reading my manuel on what to do after the light came on.

It's all a lot of hype

Cheers All
 
Yea you did the right thing not fitting that valve bypass, I worked out the pressure inside the fuel rail to be about 26000PSI so basically a small pressure vessel that could given a crack in a weld or deformation in the metal fuel rail act as a bit of a bomb albeit a small one.
 
Iv had the chip in mine for over 30000km now, defiantly gives out a heap more power u notice it more if u unplug the chip for a few days i also put the fuel rail bolt in and nothing has exploded on me also i have never had limp mode kick in.
 
Rather than using the fuel rail plug/bolt you are better off removing the factory relief valve opening it up and putting another shim (washer) into it the then refitting.
This way you can run the higher fuel pressure the chips provide but still have the safety of the relief valve should something go wrong and the pressure gets to an even higher level.
 
The fuel limiter provided by chipit is only of use to those that use very high tunes to avoid limp mode.As it is a commom problem for for d 40's to go into this mode without a chip you need to find the fault before putting the blame on the chip the fuel limiter provided in no way has any effect on the rail nor the pressure.
 
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we come up with that idea because it works. We have fitted only about 2874 of them.

pc1847 You, of course, dont have to use it if you dont want to. But if you do it will fix your issue. The D40 has this issue with a weak spring and being engineers (not *********) we know how to fix it. If you want to use it i guarantee it fixes the limp modes suffered from the weak Nissan part.

As for "that's one example" when you actually talk to the experts you might find we just actually know what the heck we are talking about. As for your "plumber" reasoning, the plumber wouldn't know the first thing about a Common Rail Fuel Injection System now would he? But if thats where you are getting YOUR advice from, probably best to listen to us :)
 
hi chip it ive been having troubles with your chip on my 2011 D40 the chip is only on tune 6, its been on the car since basically new and only now after 20,000kms and a day after a service has it been given me any trouble, the car keeps on going into limp mode under light, not always full throttle conditions, sometimes while sitting on the highway on cruise control. the car has your rail relief value fitted, and the code is PU0093 large fuel leak, Ive swapped the relief valve to another new one which I bought from you a while ago, but this still dosent work.

Ive tried sending emails to both your email listed on this forum, your website email and chip tunings email, but have had no response
 
Gunning: a case of Chinese whispers here.

The two Chips coming together was the Rail and Boost Tuning Chip (Dominator MK1) and the Injector Style Chip (Dominator MK2) in one unit called Dominator MK3

Its not two companies merging :)
 

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