I think it works something like this:
Your dealer is just an outlet with a mechanic available that performs prescribed tasks as defined in the manufacturer's handbook.
For warranty claims, your dealer will have a fair idea of what Nissan will agree to pay for and in probably a fair portion of cases, your dealer says "ok it's warranty" and Nissan will agree. Then there'll be cases where your dealer will look at it, and then seek approval from Nissan to treat it as a warranty claim.
Once it's an approved warranty claim, your dealer carries out the work but instead of billing you, they bill Nissan for whatever rate they've agreed upon for hourly work, plus the cost of parts. The dealer just hands you the car back and in the normal course of events they eventually get paid by Nissan.
If Nissan refuse to accept that it's a warranty issue, really it should be between Nissan and the dealer. However, you've paid a dealer to do the work, so there's no need for Nissan to pay the dealer. It's now Nissan's responsibility to reimburse those funds to you, since you are the one that paid the dealer to do the work.
You could pursue it with the dealer, of course, on the grounds that they should not have charged you for the work in the first place, since the problem was one covered by warranty. If you had a lawyer batting for you, they'd probably go after both of them. The dealer because they shouldn't have charged you, and Nissan because they should reimburse you the cost of repairs (by an official Nissan dealer) for a fault that their warranty should have covered. In the settlement/court, my guess is that Nissan will cough for the costs that they'd normally pay to the dealer for that work, and the dealer will have to cough for the profit that they'd made above the amount that Nissan would normally have paid.
If it goes to court, Nissan will have to wear the costs. I'm sure they'd be aware of that too. I really think a lawyer is needed, even if only to get a clear bit of advice about who to shoot at, or maybe even get them to send off a letter to Nissan stating that they've been engaged to seek compensation for this amount, plus costs, yadda yadda, It might get them jumping!
Sorry for thinking while typing ... old habits haha ... but I'm relaxing in Mudgee at the moment, we've brought our screaming trip to a blissful halt for a couple of days!
Your dealer is just an outlet with a mechanic available that performs prescribed tasks as defined in the manufacturer's handbook.
For warranty claims, your dealer will have a fair idea of what Nissan will agree to pay for and in probably a fair portion of cases, your dealer says "ok it's warranty" and Nissan will agree. Then there'll be cases where your dealer will look at it, and then seek approval from Nissan to treat it as a warranty claim.
Once it's an approved warranty claim, your dealer carries out the work but instead of billing you, they bill Nissan for whatever rate they've agreed upon for hourly work, plus the cost of parts. The dealer just hands you the car back and in the normal course of events they eventually get paid by Nissan.
If Nissan refuse to accept that it's a warranty issue, really it should be between Nissan and the dealer. However, you've paid a dealer to do the work, so there's no need for Nissan to pay the dealer. It's now Nissan's responsibility to reimburse those funds to you, since you are the one that paid the dealer to do the work.
You could pursue it with the dealer, of course, on the grounds that they should not have charged you for the work in the first place, since the problem was one covered by warranty. If you had a lawyer batting for you, they'd probably go after both of them. The dealer because they shouldn't have charged you, and Nissan because they should reimburse you the cost of repairs (by an official Nissan dealer) for a fault that their warranty should have covered. In the settlement/court, my guess is that Nissan will cough for the costs that they'd normally pay to the dealer for that work, and the dealer will have to cough for the profit that they'd made above the amount that Nissan would normally have paid.
If it goes to court, Nissan will have to wear the costs. I'm sure they'd be aware of that too. I really think a lawyer is needed, even if only to get a clear bit of advice about who to shoot at, or maybe even get them to send off a letter to Nissan stating that they've been engaged to seek compensation for this amount, plus costs, yadda yadda, It might get them jumping!
Sorry for thinking while typing ... old habits haha ... but I'm relaxing in Mudgee at the moment, we've brought our screaming trip to a blissful halt for a couple of days!