Nomisbear
Member
I recently booked the Nav in to have a commercial bulbar, side steps and brush rails fitted.
1 month later the call came through and all the goodies arrived, the staff member told me they would need the car from 8 am until about 2 pm. so we took the 500km trip into Alice to have everything fitted.
We dropped the Nav off at 8 am at which time another staff member told me they would need it until 4pm and that they couldn't do everything by 2 pm. Well, wasn't he right about that.
3:45 pm comes around, and I get another phone call. " I am sorry that I cant call under better circumstances... but we are not finished with your car yet.. bla bla bla"
I get into the store at about 4 pm to find out what is taking so long. and it had taken them the entire day to fit just the bull bar. apparently they had their best fitter working on it all day, and they still weren't done. I went out the back to have a look, and they were, as they put it, " just finishing up the final touches now"
they didn't finish until just after 5 pm. leaving me with a 5 hour drive back to ayres rock in the dark. (not the safest driving conditions in the middle of nowhere with camels and cows and other large wildlife strangely attracted to the warm road surface of a night time) Not to mention, what's that?, oh just 2 huge boxes in the back of the tray with the unfitted side steps and brush rails, overhanging the open tailgate by about 15 cm.
and all they could offer me for the complete inconvenience of their incompetence was the $200 fitting charge for the steps to be removed.
on top of that the bull bar is slightly skew on the front of the car, and one of the plastic inner wheel arch guards is held by a zip tie.
guess where the last place I will be taking the Nav to again will be. and I wouldn't recommend it to anyone to waste their time or money if they are in Alice Springs either
1 month later the call came through and all the goodies arrived, the staff member told me they would need the car from 8 am until about 2 pm. so we took the 500km trip into Alice to have everything fitted.
We dropped the Nav off at 8 am at which time another staff member told me they would need it until 4pm and that they couldn't do everything by 2 pm. Well, wasn't he right about that.
3:45 pm comes around, and I get another phone call. " I am sorry that I cant call under better circumstances... but we are not finished with your car yet.. bla bla bla"
I get into the store at about 4 pm to find out what is taking so long. and it had taken them the entire day to fit just the bull bar. apparently they had their best fitter working on it all day, and they still weren't done. I went out the back to have a look, and they were, as they put it, " just finishing up the final touches now"
they didn't finish until just after 5 pm. leaving me with a 5 hour drive back to ayres rock in the dark. (not the safest driving conditions in the middle of nowhere with camels and cows and other large wildlife strangely attracted to the warm road surface of a night time) Not to mention, what's that?, oh just 2 huge boxes in the back of the tray with the unfitted side steps and brush rails, overhanging the open tailgate by about 15 cm.
and all they could offer me for the complete inconvenience of their incompetence was the $200 fitting charge for the steps to be removed.
on top of that the bull bar is slightly skew on the front of the car, and one of the plastic inner wheel arch guards is held by a zip tie.
guess where the last place I will be taking the Nav to again will be. and I wouldn't recommend it to anyone to waste their time or money if they are in Alice Springs either
