So... a few things.
My car is back, and the repair looks absolutely amazing. Entire new front end, every panel on the front, including the grill and headlights was replaced. It looks like a new car.
But.
I don't understand why you would go to all that trouble of of airbags, replacement panels and refit - to only wash half a car.
The front end of the car doesn't have a single mark on it, its gleaming in the sunlight. Everything from the front wheels back looks like I've just been 4wding.
The inside of the car looks like it was cleaned a fortnight ago. Dust on the fan vent blades, and just a bit "dusty". Again.. .all the dirt that was in the car before the accident was there when I picked it up (there is a muddy footprint on in inside on the passenger side ....
Thirdly. My galvinised steel "spreader bar" that keeps the soft cover "taught" has been replaced by some folded machined old version that doesn't take the tension out of the cover. I said to the guy that handed the keys over - thats not my spreader bar, and he replied "The guys didn't touch the back of the car" I pointed out that there is a box full of my posessions in the back, so clearly someone did - and that is definitely not my spreader bar - pointing out that once the cover was snapped down, it pooled in the middle. I have to call the repairer tomorrow to find out what happened to the spreader bar.
relieved to have my car back, but honestly thought that considering how they went on about their attention to detail that it might have been a bit cleaner?